Terms & Conditions


RETURNS

Orders must be returned within 14 calendar days from receipt of purchase. Customers are liable for the cost of returning the item. Items must be returned in their original condition and in original packaging.

Items can only be sent back if there is an error on the printing or if there is a problem with the garment. All items are checked before sending. As these items are made to order they will not be re-saleable therefore we are not able to refund should you no longer want the items after they are shipped.

COOKIES

Our website makes use of cookies (information stored in a file on your computer)

CANCELLATION OF ORDER

To cancel your order, you need to do so in writing. Please email us at info@i-prints.co.uk stating your order number.

If we’ve already shipped your order, you will need to package all the items and send them back to us at your cost.

  • Please send returns to:
  • Address:
  • i-Prints,
  • Unit 7, Holme Grange Craft Village
  • Heathlands Road
  • Wokingham
  • Berkshire
  • RG40 3AW

PAYMENT & SECURITY

We accept payment in cash, debit card, credit card. For regular business customers you can pay via BACS on a strict 30 days (penalties and interest will be applied on all late payments). And cheques will only be accepted from schools.

All prices are given in, and must be paid in, UK pounds sterling (£).

Upon receipt of your order, your account will be debited for the full amount.

“i-prints.co.uk” will appear on your credit card statement.

Payments can be made via mail order over the phone or in person at the shop.

In some cases orders will not be shipped until funds have cleared.

PRIVACY OF DATA

i-prints.co.uk promise that there is nobody more important to us than you and that we will provide you with absolute shopping privacy. We will never exchange, rent, or sell your personal information to any third party.

From time to time we may provide statistical information about sales, trading patterns, and navigation techniques to reputable third parties. This will simply comprise data collected about you and other users to form aggregate results, which will build up marketing profiles, aid strategic development, and audit usage of the site. It will not include any direct personal information that identifies you as our customer.

This information will not be used for marketing purposes unless you specifically opt in to our mailing list, in which case such materials may be sent to you by i-prints.co.uk, but not provided to third parties.

The personal information collected is that given at the time of order and will be used simply to process your order. Personal and financial information is protected by Paypal secure servers.

Information is collected lawfully and in accordance with the Data Protection Act 1998.

COMPLAINTS

If you feel you have any cause to complain, contact us via one of the following methods. We will endeavour to respond to all queries and complaints within 5 working days. Email us at alan@i-prints.co.uk and advise us of the details. Telephone us on: 0796 858 1791.

COPYRIGHT

This website and all the images contained within it are protected by copyright and must not be duplicated in any way without authorisation from i-prints.co.uk.

LAW APPLICABLE

These Terms and Conditions are governed and construed in accordance with the laws of England and all disputes arise in connection therewith shall be submitted to the jurisdiction of the courts of England and Wales.

By purchasing items from this site you are signifying your acceptance of the Terms and Conditions contained herein. If you do not agree with any of the information in these pages, please cease your use of this site.

These terms and conditions do not affect your statutory rights.